No microphone on speaker

[Tropicc]

Hi everyone,

When I'm in a call with my Lumia 920 everything is fine, but when I activate the speaker, the person on the other side of the line can't hear me anymore.
I tried calling myself with another phone but they are right, no sound.

Is there any way to fix this? 920 is running latest developer preview update.

 

[Firdaus Edymainoe]

I'm facing the same issue on my Nokia Lumia 930. It works only when calling using the earpiece.

Tried using Cortana or just the voice dictation in the Search page, simply doesn't work. It use to work.

 

[mad_rise]

The same issue here, I tried to reach Microsoft and they suggest using lumia recovery. I can't even use cortana or skype anymore. Wish there was 1 healthy mic instead of 4 useless one.

 

[Firdaus Edymainoe]

Do you think this is a hardware issue or a software issue? Mine worked earlier.

 

[Firdaus Edymainoe]

I recorded some audio through OneNote. After hearing closely (putting my ears near the speaker), I can here the background noise but not my voice.

 

[Harrie-S]

Is it hardware or software? The only way to find out, is to replace the part or use the lumia software recovery tool.