• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Nokia Software Recovery Tool doesn't recognise my 1020

Alex Dean

New member
Dec 7, 2012
95
0
0
As a Dev Preview user, I tried resetting my phone back to 8.0 so I could have the Cyan firmware installed on my 1020 along with 8.1 Update 1, however the program won't recognise the device:

NSRT.PNG

The Software Updater for Retail says the exact same thing too. If it helps, my device is a phone that I assume was given out at the Telefonica launch event last year, so it's a rare unlocked, UK country variant 64GB model:

WP_20140128_11_41_42_Pro20140128114247.jpg

Any ideas on how to rectify this? Or if not, any ETA on when the Cyan update can be expected to be available for Dev Preview users? I have a 930 as my daily driver now but, as an amateur photographer and filmmaker the 1020 is still a highly useful device for me.
 

Members online

Forum statistics

Threads
316,276
Messages
2,233,574
Members
427,373
Latest member
Blobik