Not getting comment reply emails anymore.

[kb4000]

I don't know if this is happening to anyone else, but the last week or so I haven't been getting emails when someone replies to my comment on an article. Is that happening to anyone else?

 

[hotphil]

I've been getting them with only the fact that I have them sent to an Outlook.com address being an issue this week (there was that intermittent outage for 48 or so hours a few days ago).

 

[kb4000]

Yeah, even today I didn't get the emails when I know there were replies. I use outlook as well and my other emails are working fine.

 

[James Falconer]

Are you sure you had the notification checkbox marked off when you left your comment(s)? Also, are they going to your spam folder?

If you can confirm on your end, will take a look with tech if something is indeed amiss!

 

[kb4000]

I haven't changed any email settings and I don't see any of those emails in my junk mail. They just stopped coming without me changing anything as far as I can tell.

Ah, I figured it out. I didn't know that the app had that option. I reinstalled the app at one point in time and I didn't realize that wasn't the default. Thanks anyway!

 

[James Falconer]

Ah, got it. Thanks!

 

[vivekelectron]

Not getting any mails. ihave the option ON in the app, still no mails anywhere.

 

[Zeroplanetz]

Yea its beena couple months now since I get any reply emails back from news articles. Occasionally I get forum ones. but it sucks that it just stopped. I've uninstalled the app and reinstalled it. Played with all the settings and still nada. I have no clue. wish it worked though.

 

[James Falconer]

Pinging our tech team to circle back and take a look.

 

[Marcus Adolfsson]

We did some tech tweaks today. Try to go to https://www.windowscentral.com/follow/ and enable "Instant Email" for "Comments & Forums".

 

[Zeroplanetz]

All fine an dandy. Except your link says it requires Chrome or Safari. I do not use Google or Apple products. I did use Opera though. (Yea I know. At least its not direct.)

 

[Marcus Adolfsson]

All fine an dandy. Except your link says it requires Chrome or Safari. I do not use Google or Apple products. I did use Opera though. (Yea I know. At least its not direct.)

For desktop push notifications, Chrome or Safari is required. The page should still load though with your email settings? Please post a screenshot if not.

 

[Zeroplanetz]

Is this what your talking about? The link shows me this.

 

[Marcus Adolfsson]

Thanks, will take a look. Are you logged-in to the site in the above screen shot?

 

[Zeroplanetz]

Yes I am. Staying logged in seems to work. And thank you for the time.