not recieving pictures

zeronoise

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Aug 29, 2012
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This issue just started recently and randomly but I don't receive pictures in texts anymore. I found out through friends asking me about the pics they sent. When I send pictures via texts it works fine and group texting is working fine too. I just don't receive pictures (in neither regular texts or group). I have a Lumia 1020 AT&T and have tried both apn options in settings that were preconfigured in the phone. If anyone has any advice let me know.

Thanks in advance

Edit: I have unlimited texted and grandfathered unlimited data. If that helps
 
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WPmunkey

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Nov 5, 2012
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Try to send a pic to yourself. If that doesn't work then contact ATT, something isn't provisioned correctly. They may deny it but make them check or reset it.
 

WanderingTraveler

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Dec 23, 2012
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This issue just started recently and randomly but I don't receive pictures in texts anymore. I found out through friends asking me about the pics they sent. When I send pictures via texts it works fine and group texting is working fine too. I just don't receive pictures (in neither regular texts or group). I have a Lumia 1020 AT&T and have tried both apn options in settings that were preconfigured in the phone. If anyone has any advice let me know.

Thanks in advance

Edit: I have unlimited texted and grandfathered unlimited data. If that helps
Just a quick question: have you tried checking the MMS APN?
 

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