Not sure if this is normal for a lumia 800?

peterjr1boom

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Mar 29, 2012
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Right so, I've had my Lumia for about a month and the glass panel has always been quite creaky/clicky. As in I'd take the phone out of my pocket and as i touch the screen it would sort of click/creak and shift a bit, or i would hold it in my hand with a normal grip and it would sort creak and if i apply moderate pressure with my thumb and like slide back and forth the glass shifts and creaks? Is this normal? Because in my family everyone has a smart phone and none of theirs creak?
Also one day i may pick up my phone and want to play a game so i open the Game Hub and tap a game i want to play and the game slides open, shows 'Rovio' or 'Gameloft' then slides back to the Game Hub, or it will open but multitouch doesn't work and the only way to sort it out is to reboot.
Another problem I've been facing is that if i have Mobile Network turned off to save battery but keep wifi on because i want to use the internet, every time i try to do anything that requires internet connection doesn't work because it is constantly reconnecting to wifi. Meaning i have to switch Mobile Network back on.

Are these issues normal? Because it's really annoying me? thanks in advance :)
 

mprice86

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Right so, I've had my Lumia for about a month and the glass panel has always been quite creaky/clicky. As in I'd take the phone out of my pocket and as i touch the screen it would sort of click/creak and shift a bit, or i would hold it in my hand with a normal grip and it would sort creak and if i apply moderate pressure with my thumb and like slide back and forth the glass shifts and creaks? Is this normal? Because in my family everyone has a smart phone and none of theirs creak?
Also one day i may pick up my phone and want to play a game so i open the Game Hub and tap a game i want to play and the game slides open, shows 'Rovio' or 'Gameloft' then slides back to the Game Hub, or it will open but multitouch doesn't work and the only way to sort it out is to reboot.
Another problem I've been facing is that if i have Mobile Network turned off to save battery but keep wifi on because i want to use the internet, every time i try to do anything that requires internet connection doesn't work because it is constantly reconnecting to wifi. Meaning i have to switch Mobile Network back on.

Are these issues normal? Because it's really annoying me? thanks in advance :)
The creaking seems to be occurring on a fairly low number of handsets. It's not indicative of a major problem, just that the screen is not a snugly fitted as others. If it bothers you a lot you could see about getting the handset replaced.

Another solution to your second problem is to reinstall the apps, but I understand why you wouldn't want to lose all your progress.

Like yourself I usually have mobile data turned off and use WiFi instead. If you're unlocking the phone and trying to use the web instantly, it wont connect, it needs a second or two, possibly longer depending on your router and the reception. This is because when the screen is off, the WiFi is turned off to conserve power and only connects when it is scheduled to (like for emails) or when you turn the screen back on. If your WiFi is refusing to connect at all then you should just get the phone exchanged.
 

peterjr1boom

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Mar 29, 2012
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The creaking seems to be occurring on a fairly low number of handsets. It's not indicative of a major problem, just that the screen is not a snugly fitted as others. If it bothers you a lot you could see about getting the handset replaced.

Another solution to your second problem is to reinstall the apps, but I understand why you wouldn't want to lose all your progress.

Like yourself I usually have mobile data turned off and use WiFi instead. If you're unlocking the phone and trying to use the web instantly, it wont connect, it needs a second or two, possibly longer depending on your router and the reception. This is because when the screen is off, the WiFi is turned off to conserve power and only connects when it is scheduled to (like for emails) or when you turn the screen back on. If your WiFi is refusing to connect at all then you should just get the phone exchanged.

thanks for the quick reply :D I live in England so I was asleep :p about the games I woke up this morning and they were fine but I noticed that my WiFi said it was connected but it wouldn't let me do anything on the internet so i turned off the phone and tired to turn it back on again but it wouldn't do it, i tried for about 10 minutes until i got fed up and went to put it on charge to see if that'll force it to turn on and luckily it did :) but really its not acceptable to be sent a phone and have to reboot it once a day -.- and for it to not turn back on when i turn it off (that scared me :L) but it has happened many a time before so... Yeah I'll go to phones 4u and tell them :p (i didn't beforehand because i was too scared they'd just tell me i was worrying over nothing and tell me to get lost :L
 
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