Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

yeto

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Dec 7, 2012
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Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

I am trying to sideload an app I created in AppStudio. I have a Nokia 822 Verizon W8 phone. When I try the following step:

>>>"Before you install your Windows App Studio apps you must install this certificate on your phone (click here).<<<

A "key" shows on the screen and says "tap to open". I tap the screen and nothing happens. What am I doing incorrectly?

Thanks in advance for any help,
yeto
 

yeto

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Dec 7, 2012
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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

I keep getting this message when trying to install the app.

>>>Can't install company app. Before you can install this app. you need to add a Microsoft Corporation company account. Contact your company's support person for help.<<<

I have "tried" to install the certificate but it stays on the "key" screen and never seems to fully download. Any ideas as to what I could be doing incorrectly?

Thanks in advance for any help,
 

vineet_vpns12

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Apr 5, 2014
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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

I'm having the Same problem.
Please some one reply.
Your small help would be appreciated.
Thanks
Vinu
 

NaMit GrOver

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Oct 27, 2013
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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

M having exactly same problem! N it is pissing me off :( please anyone help
 

fiveaces01

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Jul 24, 2013
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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

When you open the email tap 1st on Install certificate...it will seem that nothing happens...then tap on the name of your app..it should indicate a download..then check your list of apps and it should be there
 

PepperdotNet

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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

"should" is the operative word here. It used to work that way and now it doesn't.
 

fiveaces01

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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

Make sure you are downloading the "installable" app
 

PepperdotNet

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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

I got this today from Microsoft App Studio forum. I just checked, and the problem is indeed resolved.

Hello everyone,

First we would like to apologize for the inconvenience that the failing cert has caused for any of you.

Next, We would like to let you know that the problem is now resolved. We had loaded the wrong cert into the latest site revision, which is now fixed.
Please go ahead and load the cert again, and it will now allow you to properly load it as well as your app package.

Again we are very sorry for the inconvenience.

The App Studio Team

The Microsoft Developer Network
 

walpy207

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Aug 21, 2014
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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

I haven't created an app, I'm trying to install DP on my Icon... Still the Tap to Load key from the email doesn't work. I'm not good with this stuff... any help is more than welcomed!
 

Ruslan.al

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Re: Nothing happens when I "Tap to open" to try and install the Windows App Studio certificate.

Go to Settings > storage sense.
Change "Store new downloads.." and "Store new aps.." from SD to the Phone
Now try to install it again.
 

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