Notifications not working while phone is sleeping.

[chancooluk]

Over the past few days I've noticed that I've missed a lot of SMS messages, WhatsApp messages and other notifications. My Lumia 830 hasn't made a noise, lit up the screen or showed any toasts, but when I turn on the screen I find a bunch of things that I've missed.

After testing it for a few days I've found that notifications come through when the screen is on and I'm using the phone, but they do not work when the screen is off and the handset is sleeping (action centre, lock screen and tiles are all updated, but no sounds, vibrations or toasts).

I've tried switching notifications on and off in the settings and also tried a soft reset, but it hasn't worked. I'm guessing its time for yet another hard reset... I'd prefer another solution though if there is one?

 

[Rosebank]

have you got quiet hours activated?

 

[chancooluk]

Originally posted by Rosebank
have you got quiet hours activated?

No. I have automatic rules set up from 11PM>7AM but currently it is off. Also tried switching it on and off and deleting the rules. I don't think its quiet hours which is causing the issue anyway, as all sounds/notifications work correctly when the screen is switched on.

 

[chancooluk]

I should also have noted that phone calls come through correctly. It's just notifications that are broken.

 

[wyabcp]

I find same problem with Line, also apps like Facebook beta won't clear the notifications from the start screen