Numerical Keyboard Entries Not Recognized by Voicemail Prompts

GWBlack

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May 16, 2015
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Hi, I have a Lumia 930 with WP 8.1 and Denim. Lately I've noticed that often when I need to respond to numerical prompts (such as deleting or saving voicemail messages), the number keyboard disappears fairly quickly. After then pressing the keyboard icon to make it re-appear, the numbers that I press ("7" for deleting a message) don't have any effect. Although the phone accepts the "7" since I see it appear on the screen, my "delete" selection is not accepted. It's almost as though the "7" is not being recognized by the prompt.

This seems to happen mainly when the keyboard disappears during voicemail retrieval and then I need to press the keyboard icon to make it re-appear again.

Has anybody else seen this issue? Probably another bug due to auto updates??

Thanks in advance!
Gary
 

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