On my 1320 Ford Territory Voice Dialing, why can't I hear the other party through the car speakers?

[Windows Central Question]

1320 ford territory voice dialling Can't hear other party through car speakers

Person called hears me but I cannot hear them. No dialing tones either. But can redial from steering wheel controls. Voice sms works fine

 

[Laura Knotek]

Re: 1320 ford territory voice dialling Can't hear other party through car speakers

Do you have the latest firmware for the car Bluetooth system?