Phone beginning to turn itself off.

[LMZR]

Pretty worried, my phone has been turning its self off three times today. I put the phone on standby and I go to press the button to wake it from standby, and the phone doesn't respond.

As I've mentioned before, this has happened three times and I'm pretty damn worried. I'm not one to usually complain about issues. But this is worrying me, if it gets to the point where I have to return it, I'll have to wait until the end of the year to get another one.

 

[WanderingTraveler]

Hmm. Does the phone get hot when it gets to the point where it turns off? Well, that's problematic.

But, I'm not you, so...could you explain the circumstances under which it turns itself off? Nothing would hurt from a quick troubleshooting session on your part.

 

[gautam12]

I've been using L520 since 4 months and i think its wp8 problem/bug . My phone in last 4 months as automatically turned off around 10 times NO PARTICULAR REASON!

 

[LMZR]

Hmm. Does the phone get hot when it gets to the point where it turns off? Well, that's problematic.

But, I'm not you, so...could you explain the circumstances under which it turns itself off? Nothing would hurt from a quick troubleshooting session on your part.

It usually seems to occur after an app has been closed, everytime this has happened, the phone is not warm.

The phone hasn't turned itself off in a day now so I'm not as worried as I was yesterday.

 

[xumit]

The same thing happens with me. Whenever I put it in pocket, it turned off automatically. This has happened like 20 time in my two weeks Any solution?

 

[LMZR]

It MIGHT be firmware, or the issue might be happening after a battery intensive app is used.

My phone's current OS version is: 8.0.10211.204, which is the version before Amber.

 

[Ahmed Hassan7]

Happens to me but only when I am using the mobile the screen stops responding and the buttons stop responding so I lock the screen , sometimes when I lock the screen it becomes normal again and sometimes just restarting



Sent from my Lumia 520 using Tapatalk