Phone Tile Doesn't Work Anymore

[Fiona Hamilton]

Bought 550 two weeks ago and nothing wrong but now when I click on the Phone tile nothing happens; tried a soft reset to no avail. What can I do?

 

[Harrie-S]

Did you already swipe to the "all apps" and pushed the "phone" app.
If this works remove the phone till from start and pin it again to the start screen.

 

[chancooluk]

Also make sure that all of your apps are updated from the store app. You will need a Microsoft account to update apps.

 

[Fiona Hamilton]

I've tried launching 'phone' from the applications list as well but still nothing happens. If you go into Store Downloads and Updates you find the Phone but it has 0x8103010D error