Retrieve forgotten email acct?

lesd777

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Dec 5, 2011
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My dads 920 just went dead when it was fully charged. Before I had a chance to try to revive it, he took it in today and they gave him a refurb phone. He cannot remember what his Microsoft email account was, because he also setup his primary Cox email. As a result of this, I can't restore his contacts.
Is there any way possible to retrieve that Microsoft email account so he van retrieve his contacts?
 

WanderingTraveler

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Dec 23, 2012
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I've found a lot of advice for forgotten passwords, but forgotten accounts?

You're practically on your own. Curious that Microsoft hasn't added a forgot account option.
 

lesd777

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Lol yea I think he created a hotmail account for initial setup, but really only uses his Cox account. I wasn't sure if there was a back way of retrieving it ex) phone# attached to the acct.
 

AR2186

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Dec 18, 2012
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Check the Cox email for a welcome email from hotmail, also he may have used his Cox email address as the name of his Microsoft account
 

lesd777

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Yea, its strange because I was able to get logged into his Microsoft account using his Cox email, but his purchase history is empty. Therefore I know that wasn't his primary account. I have his Cox setup correctly now so if it happens again, his contacts and apps are backed up.



Sent from my Lumia 1020 using Tapatalk
 

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