Sad smiley face

[WPCentral Question]

Blu screen with sad smiley face/Have Blu Win Hd and all is does now is show a blue screen and sad face, cannot get it to turn on, what should I do

 

[ven07]

Try the method suggested here (button combo): http://forums.windowscentral.com/bl...-method-hard-reset-blu-win-hd-jr-per-blu.html

Otherwise check this page: https://forums.windowscentral.com/e...singleTopic%26topic%3DFA142987&token=eygzNcci