W
WPCentral Question
Hi everyone
I have been using my 1320 for one month more or less today but since the beginning I have a very strange - and very annoying - bug happening sometimes. Sometimes, the phone refuses to wake up from sleep mode (and Glance Screen doesn't show up while it should), the power button does nothing and double-tapping neither. I know it's a known bug but my main question is : should I ask for a warranty replacement ? I would say no, because it's undoubtetly a software bug (it happens often when I have an event reminder showing up, or Cortana remind me, at these moments the screen refuses to wake up but if I look at the time it's the time those events should happen, and when i soft reset it, they appear). And I also know it's a software bug because it happens a lot when I'm listening to music, and when I try to wake up the phone, it stops the music few seconds after I press the power button and does nothing til I soft reset it.
So my main question is : what to do ?
I must precise I use the Windows Phone 8.1 Developer Preview so I imagine it could be related but is Microsoft aware of this bug and will they resolve it ? It's pretty horrible, I'm obliged to shut down my phone at night because I know it won't pass it, and when I soft reset it, the battery always lose a little (10% minus than before), the night it goes to 10% while it could be 80% when I locked it before sleeping.
Please help me...
Thank you in advance
Thomas
I have been using my 1320 for one month more or less today but since the beginning I have a very strange - and very annoying - bug happening sometimes. Sometimes, the phone refuses to wake up from sleep mode (and Glance Screen doesn't show up while it should), the power button does nothing and double-tapping neither. I know it's a known bug but my main question is : should I ask for a warranty replacement ? I would say no, because it's undoubtetly a software bug (it happens often when I have an event reminder showing up, or Cortana remind me, at these moments the screen refuses to wake up but if I look at the time it's the time those events should happen, and when i soft reset it, they appear). And I also know it's a software bug because it happens a lot when I'm listening to music, and when I try to wake up the phone, it stops the music few seconds after I press the power button and does nothing til I soft reset it.
So my main question is : what to do ?
I must precise I use the Windows Phone 8.1 Developer Preview so I imagine it could be related but is Microsoft aware of this bug and will they resolve it ? It's pretty horrible, I'm obliged to shut down my phone at night because I know it won't pass it, and when I soft reset it, the battery always lose a little (10% minus than before), the night it goes to 10% while it could be 80% when I locked it before sleeping.
Please help me...
Thank you in advance
Thomas