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Store Problem - I can't buy apps

Verik_Tool

New member
Apr 10, 2015
2
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I'm having a problem with the windows 10 mobile store. I can't buy apps, when I try to buy something the store tells me to check my internet connection, which is ok. What I have to do?
 

Krystianpants

New member
Sep 2, 2014
1,828
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Have you tried logging out of your account in the store and then logging back in?

Maybe a software reset. Hold power button and volume down till it vibrates.
 

Verik_Tool

New member
Apr 10, 2015
2
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0
I tried the log out/log in but it still doesn't work, before doing a reset i prefer to try something else. Thank you very much anyway.
 

Krystianpants

New member
Sep 2, 2014
1,828
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0
Software reset isn't like a hardware reset. You just hold the power button and volume down button till it vibrates.