W
Windows Central Question
Stuck on "Preparing a new things"
I just got my Microsoft Lumia 950. I gave it a little power and then turned it on. After the Microsoftlogo a text appeared, similar to when you install windows or office. It sais "Preparing a few things" and then nothing is happening...After 4 hours I decided that something must have gone wrong. So I turned the device off and removed the battery for a few minutes and then turned it back on. Now it has been allmost 3 hours and still NOTHING...I know it sais in the notes to be patient, but how many hours is considered to be patient? 24 hours? It must be installing the NSA database in there or something, or something is terribly wrong with my device.
Any ideas what I can do? I am getting frustrated
I just got my Microsoft Lumia 950. I gave it a little power and then turned it on. After the Microsoftlogo a text appeared, similar to when you install windows or office. It sais "Preparing a few things" and then nothing is happening...After 4 hours I decided that something must have gone wrong. So I turned the device off and removed the battery for a few minutes and then turned it back on. Now it has been allmost 3 hours and still NOTHING...I know it sais in the notes to be patient, but how many hours is considered to be patient? 24 hours? It must be installing the NSA database in there or something, or something is terribly wrong with my device.
Any ideas what I can do? I am getting frustrated