suddenly cannot save new files (word, excel, fireworks etc) or add attachments to email

[Windows Central Question]

Also, skype has stopped working (won't load). I am using Windows 8.1 and this problem started suddenly today. I have done a virus scan which is clean. Have googled for answers but found none helpful. Also deleted onedrive, restarted but problem not solved. Also the same issue occurs when i open a programme (like ms word) in safe mode. Can anyone help?
Paula

 

[Chintan Gohel]

Also, skype has stopped working (won't load). I am using Windows 8.1 and this problem started suddenly today. I have done a virus scan which is clean. Have googled for answers but found none helpful. Also deleted onedrive, restarted but problem not solved. Also the same issue occurs when i open a programme (like ms word) in safe mode. Can anyone help?
Paula

you've tried a restart of your pc?
And you can't save to pc storage or to onedrive?

Try this tool: SFC Scan: https://support.microsoft.com/en-us/kb/929833

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