Suddenly messenger stopped working.how can I get it working again?

[Windows Central Question]

suddenly messenger stopped working..

i am not able to download messenger again ..it gives the error code 80073cf6... what to do microsoft and lumia 535 suckss.

 

[gpobernardo]

Re: suddenly messenger stopped working..

What to do? Set the rants aside and let emotions subside - these do not contribute to the solution of the problem.

Here's a response from one of the Microsoft forum moderators:

There's not much documentation for this error in regards to Windows Phones, so we'll have to try some general things first.
Clearing the cache and doing a soft reset fixes a large number of issues, so lets do that first. Go to Settings -> Applications -> Internet Explorer and tap on Delete History. When that finishes, hold Power and Volume Down for 15 seconds until the phone restarts. After it's back on, go to Settings -> Email+Accounts. Tap and hold on your Microsoft Account and select Sync. Then see if you can download or update any apps.
If that doesn't fix it, go to Settings -> Date+Time, and turn off automatic updates and see if that works.
The error itself implies something is missing with the app files, but the fact that this isn't effecting everyone leads me to believe otherwise for now.
Let us know how it goes!
Regards,
Kevin J S

 

[Sedp23]

Re: suddenly messenger stopped working..

What to do? Set the rants aside and let emotions subside - these do not contribute to the solution of the problem.

Here's a response from one of the Microsoft forum moderators:

Does this actually work

 

[lcw731]

Re: suddenly messenger stopped working..

Didn't work for me this morning, and not in Windows 10 mobile

 

[windowsphone532]

Re: suddenly messenger stopped working..

Happened to me too. Always do a clean install of windows technical preview. Reset the phone. Problem will be solved. Go to about phone/ reset phone