Super sensitive screen's problem

[devilchill]

Hi Guys,
My problem is the super sensitive screen some time stops working for a while even the screen's sensitivity is set to High.
I wonder if it is a software issue? And what is the solution? FW number: 1232.5951.1249.1001
Thanks.

 

[Vaibhav Chauhan]

i keep ss touch on all the time, never encountered a problem. My FW number is same as yours.

 

[devilchill]

i keep ss touch on all the time, never encountered a problem. My FW number is same as yours.

so it is not a fw issue. Some of my friends have the same problem in their 820. So sad

 

[Vaibhav Chauhan]

Better get it checked soon with Nokia care.

 

[slysy]

I have a similar issue but on Lumia920. Have you tried a factory reset (warning - removes all data from your phone)?

 

[devilchill]

I have a similar issue but on Lumia920. Have you tried a factory reset (warning - removes all data from your phone)?

Not yet. Have you made a factory reset on your phone?

 

[slysy]

Not yet. Have you made a factory reset on your phone?

I haven't done it yet either. I have some savegames that I don't want to lose (and I don't know of any way to back them up)

 

[Coreldan]

When it stops working, have you tried pressing the volume button up or down for instance?

I have times when it sorta doesn't work, but usually starts working when I use the volume rocker. It doesnt really seem like a flaw, more like a safety measure to ensure it wont keep the phone unlocked in my pocket or smth.

And generally speaking when I first enabled it seemed to take a good while before it seemed to start fully functioning, felt as if it was sorta calibrating.

 

[zyran]

The super sensitive screen takes a few seconds to adjust to less sensitive materials. Try tapping the touch buttons with your fingernail for example. That might actually 'activate' the super-sensitivity. I have been able to replicate this many times.

 

[slysy]

When it stops working, have you tried pressing the volume button up or down for instance?

I have times when it sorta doesn't work, but usually starts working when I use the volume rocker. It doesnt really seem like a flaw, more like a safety measure to ensure it wont keep the phone unlocked in my pocket or smth.

And generally speaking when I first enabled it seemed to take a good while before it seemed to start fully functioning, felt as if it was sorta calibrating.

Volume rocker doesn't affect it for me. How long did it take to start fully functioning/calibrate when you first started using it?

 

[slysy]

The super sensitive screen takes a few seconds to adjust to less sensitive materials. Try tapping the touch buttons with your fingernail for example. That might actually 'activate' the super-sensitivity. I have been able to replicate this many times.

Tapping the touch buttons with my fingernail does seem to active it sometimes. But works very inconsistently/intermittently - the same as when trying to use gloves on the screen,

 

[devilchill]

When it stops working, have you tried pressing the volume button up or down for instance?

I have times when it sorta doesn't work, but usually starts working when I use the volume rocker. It doesnt really seem like a flaw, more like a safety measure to ensure it wont keep the phone unlocked in my pocket or smth.

You are right, it starts working when i press the volume button. I don't know why. Not very convenient.

 

[slysy]

Update - I exchanged the phone. The new one works *loads* betters with gloves. Pressing the volume key is not required. Looks like this was a hardware fault in my case.

 

[boxa72]

I don't think mine has ever worked n although its not a problem now it might be in winter