This video failed to play. error. How can I fix this?

[Windows Central Question]

"This video failed to play." error.

I recently got season two of a show. It is in avi format. Many websites say this format is supported by WP 8.1 but when I try to play it it gives me the error "This video failed to play." Can someone help me fix this?

 

[tuxedo323]

Re: "This video failed to play." error.

I recently got season two of a show. It is in avi format. Many websites say this format is supported by WP 8.1 but when I try to play it it gives me the error "This video failed to play." Can someone help me fix this?

Same problem here. I got all 3 seasons of a show and am getting the same error. Lumia 830 on 8.1

One of the videos played but then I left out and came back to the videos app it won't play again.

 

[tuxedo323]

Re: "This video failed to play." error.

Figured it out. Make sure you language, region, and keyboard settings are correct and match.