- Jul 27, 2014
- 2
- 0
- 0
Hi guys, my first post here.
Ever since I got my Pro 3 on launch day I've had these issues. When I first start the Surface, the touch screen will not respond. In a few seconds, it will come back and it might act normal. The second issue happens every so often. This will be hard to explain so bear with me. If you hold one finger in the middle of the screen and use another to swipe on the start screen, you will zoom in and out or do some other weird things because you have two fingers on the screen. This is what happens with only one finger on screen. I can actually see the print on screen like you are putting your finger on screen. A reset solves this, but the screen won't respond. Kind of like this:
https://www.youtube.com/watch?v=OV4CHlLE4DA
There's also an issue where the WiFi shuts off at random and won't come back without a reset. The Pro 3 is an excellent device but with these issues it's very frustrating. Should I just send it back and get another? I really don't want to since I have everything on it already. Thanks for any help.
Ever since I got my Pro 3 on launch day I've had these issues. When I first start the Surface, the touch screen will not respond. In a few seconds, it will come back and it might act normal. The second issue happens every so often. This will be hard to explain so bear with me. If you hold one finger in the middle of the screen and use another to swipe on the start screen, you will zoom in and out or do some other weird things because you have two fingers on the screen. This is what happens with only one finger on screen. I can actually see the print on screen like you are putting your finger on screen. A reset solves this, but the screen won't respond. Kind of like this:
https://www.youtube.com/watch?v=OV4CHlLE4DA
There's also an issue where the WiFi shuts off at random and won't come back without a reset. The Pro 3 is an excellent device but with these issues it's very frustrating. Should I just send it back and get another? I really don't want to since I have everything on it already. Thanks for any help.