Ugh, constantly getting errors on wpcentral!

[spaulagain]

I'm using the wpcentral app on my Lumia 920. It usually a "API" error or says some issue about login even though I'm logged in. It happens when I try to post or respond on the forums and drives me nuts. Sometimes I can post just fine, then sometimes I get the errors. Please fix ASAP!

I just got the error trying to post this !!! Ugh

 

[George Ponder]

I'll pass this on to Jay...

 

[Jay Bennett]

Spaulagain, after you get the error are you then able to post the message on a second attempt?

 

[spaulagain]

Spaulagain, after you get the error are you then able to post the message on a second attempt?

Sometimes it works on the second time. Other times it takes 3-4 attempts. Sometimes, I have to copy the text I've written, exit the thread or even the app, go back in and paste, then post. It's very inconsistent and there are at least two variations of an error. One that mentions issues with the API, another that mentions not being logged in (even thought I am). I'll try to record the exact errors next time it happens.

I've had this problem for sometime though, so I don't think it related to a recent update release or anything.

Another issue I have is when using the app and making a post in the forums (Let me know if I should make another thread for this one), the text entry field sometimes doesn't expand for the text I've entered. So if I have a longer post, parts of it will be "below" the visible text area. The funny thing is, I can select all that text by using the pull bars in the WP UI.

 

[Jay Bennett]

Part of the former error is unfortunately down to the fact that when I use the tapatalk api you authenticate partly on IP, so if you move between WiFi and mobile network the app has to re-authenticate you. That's why it usually works on second attempt because the app is silently re-logging you in when it gets that message.

The text entry field is limited in size by design, you can then scroll the text box by swiping as you normally would. Is this what you meant?

 

[spaulagain]

Part of the former error is unfortunately down to the fact that when I use the tapatalk api you authenticate partly on IP, so if you move between WiFi and mobile network the app has to re-authenticate you. That's why it usually works on second attempt because the app is silently re-logging you in when it gets that message.

The text entry field is limited in size by design, you can then scroll the text box by swiping as you normally would. Is this what you meant?

Ok, I understand the API issue.

The text entry won't let me scroll the text up either. I can never see the text I wrote below the text field boundary.

I'll screenshot it next time and post it so you can see what I'm talking about.

 

[Jay Bennett]

Hmm, next time you have the text issue can you try just swiping your finger/tumb down on the text box only as that should scroll the text back up. If it's still not working then yes could you send a screenshot using the help request feature of the app? It will create an e-mail to me and you can then attach that screenshot so we can discuss this problem further.

Thanks,
Jay