unable to open attachment word, excel file in Lumia 620

[WPCentral Question]

Please help me.

 

[N_LaRUE]

The only thing I can think of is that you're using an older file format.

The Office on WP uses 2010 and later. If you have an older file you need to convert it. You have a PC you can use the free Office online to open and then save the file in the new format.