Video not opening

[Thamarai Manalan]

Hi.. From today itself the video app not opening.. When I try to open the app it crashes and comes to home screen. I'm not able to view videos.. Pls help to solve this problem. There is no other way to play videos..

 

[anon(8657436)]

Hi.. From today itself the video app not opening.. When I try to open the app it crashes and comes to home screen. I'm not able to view videos.. Pls help to solve this problem. There is no other way to play videos..

Simply reboot your phone by holding both volume down and power buttons for about 10 seconds. Open the app and wait if you get the green screen. Be patient. If it still crashes, try rebooting it many times.
If that doesn't help, go to settings, install a new keyboard and allow the phone to reboot. That should help.
Otherwise you can always do a hard reset.