- May 28, 2012
- 21
- 0
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I'm frustrated beyond belief. I bought a used Lumia 900 online and of course it only had some knockoff 700ma charger, not the original Nokia 1A version.
I went to AT&T, asked them to sell me a replacement and they offered a generic charger. Don't want that, I asked for the original one that's in the box. They said just call Nokia, they will take care of you.
I called Nokia. Got a serious runaround and the guy said we don't have a sales department, go to Amazon.com/nokia and you can buy one. Was online while on the phone and told him I didn't see the original one. He said here it is:
Amazon.com: CrazyOnDigital Auto Car, Home Wall Charger and USB Data Cable For AT&T Nokia Lumia 900 (White). CrazyOnDigital Retail Package: Cell Phones & Accessories
He even read it out "De Crazy On Digital One Sir" (thick accent). I said I appreciate you trying to help, but as I originally asked, I need the original one that Nokia makes for the Lumia 900, not some knockoff junk. He said "no problem sir, please coordinate with your service provider." I reminded him that I was JUST in the AT&T store and they said just to call Nokia and they would send me one.
He paused and said "well we don't have one to sell." I asked what if I had it and it was defective? Would Nokia send me some Crazy on digital version or would they send me a genuine, 1A white wall charger. He said they would send a direct replacement identical to one in the box.
So here I sit on hold why this guy tries to find someone at Nokia who will sell me a real charger.
Whisky Tango Foxtrot
Is it really that hard to provide replacement parts Nokia? Or am I the first person on this planet to ask for a real replacement charger? This is laughable.
I went to AT&T, asked them to sell me a replacement and they offered a generic charger. Don't want that, I asked for the original one that's in the box. They said just call Nokia, they will take care of you.
I called Nokia. Got a serious runaround and the guy said we don't have a sales department, go to Amazon.com/nokia and you can buy one. Was online while on the phone and told him I didn't see the original one. He said here it is:
Amazon.com: CrazyOnDigital Auto Car, Home Wall Charger and USB Data Cable For AT&T Nokia Lumia 900 (White). CrazyOnDigital Retail Package: Cell Phones & Accessories
He even read it out "De Crazy On Digital One Sir" (thick accent). I said I appreciate you trying to help, but as I originally asked, I need the original one that Nokia makes for the Lumia 900, not some knockoff junk. He said "no problem sir, please coordinate with your service provider." I reminded him that I was JUST in the AT&T store and they said just to call Nokia and they would send me one.
He paused and said "well we don't have one to sell." I asked what if I had it and it was defective? Would Nokia send me some Crazy on digital version or would they send me a genuine, 1A white wall charger. He said they would send a direct replacement identical to one in the box.
So here I sit on hold why this guy tries to find someone at Nokia who will sell me a real charger.
Whisky Tango Foxtrot
Is it really that hard to provide replacement parts Nokia? Or am I the first person on this planet to ask for a real replacement charger? This is laughable.
