Why am I getting an 8007002 error while playing music?

[Windows Central Question]

8007002 error while playing music

Hi,

I recently formatted my SD from my lumia 620. After that if I copy new songs in the SD card, XBOX music gives 8007002 error for some of the songs.
Has anybody faced this issue?

 

[N_LaRUE]

Re: 8007002 error while playing music

Is the time and date correct on your phone and is you email syncing correctly?

 

[fahadtasleem]

Re: 8007002 error while playing music

Yes it is correct and email also syncing. But mail syncing is taking much more time than usual.

 

[N_LaRUE]

Re: 8007002 error while playing music

Have you tried a soft reset?

Hold power button and volume down until phone vibrates. Phone rests and no data is lost. You may need to reset date and time.

 

[fahadtasleem]

Re: 8007002 error while playing music

Did not help. I am now getting 8007003 and for few songs 8004XXXX error.