Why can't i access anything other than the internet on Lumia 640?

[Windows Central Question]

Why can;t i access anything other than the internet on Lumia 640?

Every time i press anything on the homescreen (except Facebook or the internet) it just sends me back to the home screen. I can't access phone, messages, photos or anything and I really need it to make calls....can anybody suggest what to do to help?

 

[charlatan1978]

Re: Why can;t i access anything other than the internet on Lumia 640?

Are you signed in ok to your Microsoft account?
I would try a soft reset.