Why can't I access my data?

[Windows Central Question]

i go into my phones settings and turn off my wifi and turn on my data and i just get nothing at all no e,g,h,2g,3g,4g nothing at all.

how can i correct this without going back to the store i bought it from?.

 

[gpobernardo]

Welcome to Windows Central.

You may try the following:
1. Restart your phone.
2. Perform a soft reset.
3. Perform a hard reset.
4. Make sure you have a SIM Card inserted, and that the SIM contact points are clean.
5. Make sure that you are in an area that has cellular coverage. Are the other phones on the same network in your area working?
6. Try inserting your SIM Card into a different phone.
7. If all of those don't work, have your phone replaced (if it is still under the replacement period), or repaired.

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