Why can't I add contacts?

[April Bergeron]

why can't I add contacts

When I go to ppl and press + it just takes me back to the home screen.

 

[DLong4]

Re: why can't I add contacts

When I go to ppl and press + it just takes me back to the home screen.

What type of accounts do you have connected to your phone? Outlook? Google? etc. Look at "Settings/Accounts/Email & App Accounts" and you'll see the list of connected accounts for Email/Calendar/Contacts.Then go back to "Settings/Accounts/Sync Your Settings" and make sure that "Sync Settings" is 'On'.

 

[El-Hussein Hegazy]

Hi April,
1) firstly you must add your Microsoft account
2) even after first step, my lumia kept giving me same problem exactly as yours till windows & People App get updated