why can't i download songs

[murathi25-wawy]

why can't i download songs and videos using my lumia 535,what do i do please help

 

[ven07]

We'll need you to be a bit more specific are you trying to download songs/videos from the store or using an app?

 

[murathi25-wawy]

using an app,it says failed

 

[ven07]

using an app,it says failed

Which app? maybe I can try it out

 

[Ryujingt3]

Can you please give us the app and steps you are doing so we can get more information?

 

[murathi25-wawy]

am using opera mini through to google search then download from there

 

[murathi25-wawy]

and can't access watch instargram videos pls pls help