Why can't I open pictures on incoming messages either from local are and US area?

[Windows Central Question]

cannot open pictures on incoming messages either from local are and US area.

I have Lumia 625

 

[several potatos]

Re: cannot open pictures on incoming messages either from local are and US area.

I can't give a definite answer without more details (carrier, update version, recent issues, etc.), but my guess is that you don't have a data signal or wifi signal. You need a strong data signal to download picture messages. Voice signal won't cut it.