Why do I have the phone app twice in menu after rollback?

[WPCentral Question]

Phone app twice in menu after rollback

Hello

Today I did "rollback" on my lumia 925 from W10TP back to 8.1 . But I noticed that now I have "Phone" twice in app list , both open a dialer and one of them doesnt have an icon but only grey square. How can I delete/repair this weird bug ?

 

[Ed Boland]

Re: Phone app twice in menu after rollback

I'd do a hard reset (settings/about/reset your phone) and start fresh, (ie don't restore a backup) You'll still be able to access all your purchased apps through the store, all your text conversations will be saved in text message backup, and all your saved contacts are all available by simply setting up the phone with your Microsoft account.