wHY DO I have to select "Retry" 5 times to delete files from a windows 10 folder

[Windows Central Question]

I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark

 

[Chintan Gohel]

I log on as Mark & Jan with administrator privileges. I go into windows explorer and select a file from a folder. I right hand click and select "delete. The message "Retry or Cancel" appears. I have to select "Retry" 5 times. On the 5th time it will delete the file. What can I do to fix this please so I can delete the file on the first attempt. It happens when I select "Delete" or Shift "Delete" Many thanks. Mark

are the files you're deleting system files or hidden files? Does it happen with any file?

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[Markus_D]

The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D

 

[Chintan Gohel]

The files I am deleting are just .pdf files. sometimes .doc or .docx files or .xls files. Not system files. thanks, Markus_D

okay - this is new

Can you check for OS updates?
And try this : SFC Scan: https://support.microsoft.com/en-us/kb/929833

 

[Markus_D]

Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark:smile:

 

[Chintan Gohel]

Thanks for the advice. I tried the scannow and there were no file violations. I have not had any updates since 17th March. I turned them off as they were consuming heaps of my download limit and costing $'s. Maybe I had better turn them on, but if I can fix this issue without doing that it would be great. Other aspects seem to be working fine. Thanks again for the advice. Mark:smile:

try getting wifi or wired net and do those updates - the updates are there for a reason, this bug is one of them