Why does Add new user just flash in Windows 10?

grantss1

New member
Sep 6, 2015
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Add new user just flashes in Windows 10

I need to add a new local account as I can't access any of my files since updating to Windows 10 and selecting to sign in with the Microsoft account. When I go to user settings and click to add a new user, the utility flashes and immediately closes.

I verified that my AMD Radeon HD5570 driver is up-to-date and ran the SFC corrupted files utility. I also booted in Safe Mode with no luck.

Please help? Thank you.