Why does my Lumia 1020 automatically starts taking photos?

[vyjayanthi srinivasan]

Lumia 1020 Automatically starts taking photos.

When i put my mobile for charging, it automatically starts taking pictures and continues taking them. It takes about 800 pictures within an hour. Can some one help me understand or suggest what i can do. Iv tried soft resetting many times but problem still remains. My phone becomes super heated after that. Its been 2 months since i bought my phone from an online store.

 

[anon9169769]

Re: Lumia 1020 Automatically starts taking photos.

Try a hard reset (back up your data) and see what happens. If problem is still there use Lumia recovery tool... If it still happens...send for repair

 

[e4et]

Re: Lumia 1020 Automatically starts taking photos.

Probably the n s a having a look to see what you're up to

 

[e4et]

Re: Lumia 1020 Automatically starts taking photos.

Did you installed any new apps before this started? Try uninstalling those.

 

[RichardBurt]

Re: Lumia 1020 Automatically starts taking photos.

Try a soft reset. If that doesn't cure the problem then return it. There is definitely something faulty with it.

 

[vyjayanthi srinivasan]

Re: Lumia 1020 Automatically starts taking photos.

Cant return it as the time period has ended. Soft reset dint work. Will try the other suggestions given. Thank you.