Why does my Lumia 550 keep restarting?

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Windows Central Question

why does my lumia 550 keep restarting

Sometimes it restarts on it's own and sometimes when I press the power button, instead of going to sleep it closes down altogether
 

charlatan1978

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Dec 23, 2013
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Re: why does my lumia 550 keep restarting

Do you have any type of phone protector/cover on the device?
Perhaps something is catching the power button?
 

charlatan1978

New member
Dec 23, 2013
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Re: why does my lumia 550 keep restarting

Hi, just a few questions for you.
What build are you running?
Are you part of the Windows Insider programme?
Have you checked the store for updates and are they all installed?
 

Jeremy Siddons

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Jan 18, 2016
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Re: why does my lumia 550 keep restarting

Thanks for your help so far, I did reply earlier but I've just discovered that it didn't post because I had been logged out. I went into the store and then Downloads and Updates and checked for updates but it didn't show any. Is there anything else you can suggest?
 

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