Why does my phone have a sad smiley face?

[WPCentral Question]

even if i try 2switch it off it doesnt work

 

[TechFreak1]

You forgot to take care of your poor tamagochi! :shocked:

Joking aside, the only way to recover it is to use the windows device recovery tool.

microsoft.com/en-gb/mobile/support/faq/?topic=FA142987

 

[Robert Hall2]

I had this face on the text message icon. For me or was because my bill was not paid on time

 

[xandros9]

I had this face on the text message icon. For me or was because my bill was not paid on time

That means some error related to text messages.

I believe OP is talking about the much more serious blue-screen-with-a-frown screen that appears when attempting to boot the phone.

 

[RumoredNow]

It's a form of BSOD.

Try this: Got a blue screen of death installing Windows 10 Mobile? Here's the fix! | Windows Central