Why does Surface 3 take so long to charge?

[Windows Central Question]

My Surface 3 ran out of battery so I plugged it in to charge. It's been over 20 minutes and it still is unable to turn on. Does it take this long to charge 1%?

 

[RumoredNow]

Modern tech, when you run the battery dry just plug it in and wait. Don't push buttons.

The chip in the battery goes into a coma and it takes time for it to wake up and start charging normally.