Why has my phone stopped charging and staying in a white screen?

[Windows Central Question]

my phone stop charge and stay in awhite screen

that hapen after battery drainall

 

[RumoredNow]

If the screen is getting lit the phone must have charged at one point?

You need to do a Hard Reset... Plug the phone into the charger (so you know it won't run out of juice).

Do a web search for "<phone model name> Hard Reset" and follow those directions.