W
Windows Central Question
lumia showing a sad face and code 43 error while connecting to laptop
i am posting this the second time as i didnt get any reply or solution for the first query that i made. my phone Lumia 820, was showing a sad face in a blue screen, and when i searched online for solutions, i found out doing hard reset would fix it, but unfortunately it didnt help me either. Now the "gears" shows up and again the sad face. When i try to connect it to the laptop or desktop, it says USB device not recognized...when i searched for more details in the device manager i found out "unknown USB device( device descriptor request failed).
So can someone please help me with this problem?
i am posting this the second time as i didnt get any reply or solution for the first query that i made. my phone Lumia 820, was showing a sad face in a blue screen, and when i searched online for solutions, i found out doing hard reset would fix it, but unfortunately it didnt help me either. Now the "gears" shows up and again the sad face. When i try to connect it to the laptop or desktop, it says USB device not recognized...when i searched for more details in the device manager i found out "unknown USB device( device descriptor request failed).
So can someone please help me with this problem?