• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Windows 10 app failure, what do I do?

Alayn

New member
Aug 18, 2015
1
0
0
Windows 10 app failure

Total app failure. No start menu, store and edge icons bring up a titled window which then closes itself. Tried wsreset.exe but got error message 'the app didn't start'. Can't revert to win 7. Tried reset win 10 and that failed too. All apps were working beautifully right up to the point it failed about 4 hours ago (!). PC still works as do non-win10 apps eg MS essentials, MS Office, Google Chrome and am able to access right click functions on start menu icon. Can't report to Microsoft as feedback part of non-functioning apps. Any ideas?
 

_Emi_

New member
Apr 18, 2012
403
0
0
Re: Windows 10 app failure

Then clean install. download the mediacreationtool and do the clean install that way, you don-t need to reset the pc, it's just easier to have a computer in a good working state.

you could also try first the sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth if you want to try something before clean installing.