Windows Mobile 10 No photo contact during phone calls

[boycejuan]

Hello, I've been having this issue for a while. I've added a photo for every contact in the People app. When I make or receive a phone call there is a cross icon instead of the contact icon during the call.

 

[Player Piano]

Hello, I've been having this issue for a while. I've added a photo for every contact in the People app. When I make or receive a phone call there is a cross icon instead of the contact icon during the call.

Yeah I have had problems with profile photos syncing when using W10 Mobile for quite a while now. However the photos I sync using my Lumia 920 on WP8.1 still works perfectly. The photos even sync with iOS and Android.

 

[boycejuan]

This is what I get when I have a phone call, if it helps. Thank you.

 

[Player Piano]

That's crazy. I've never seen that icon before. Very strange behavior.

 

[boycejuan]

I suspected it has something to be with the Block and Filter? I don't know. Also in the Messaging app there is the "Mute conversation" option that changes the icon but it's not the same one. I guess I will need to reset my device?