Greetings queensoft
Thanks for replying and sorry for the delay.
Answering your questions in order:
When I load up YouTube the site loads and videos can be selected but the play screen stays black and displays 'An error occurred. Please try later (playback ID ----). There is no apparent way to enable play although all the controls are there.
I understand Flash is integrated into Edge but there is no way to enable it or allow it.
YouTube stopped working after I had a major issue with Windows following an automatic upgrade. I paid for an MS technician to correct the issue, which took around 8 hours as the technician reinstalled and cleaned up everything as well as making registry modifications.
Following this work I had to enable several applications but as I said I cannot get into Flash. There are other minor issues where Edge does not play certain files. To get around all this I use IE which works perfectly.
I have been advised the best route is to do a Fresh Start and install a fresh copy of Windows. I am a bit nervous of this as I am not confident about reinstalling any deleted applications that I want to keep.
Sorry for all the information but I would be glad of any advice.