1. Bhargav KM's Avatar
    WhatsApp not opens after WP 8.1 GDR on my Lumia 920
    08-04-2014 12:33 PM
  2. rockstarzzz's Avatar
    Reinstall.
    SRLumia620 likes this.
    08-04-2014 12:41 PM
  3. asturides's Avatar
    Was the issue solved by reinstalling? I don't want to risk losing Whatsapp
    08-04-2014 01:12 PM
  4. npoe's Avatar
    Same issue here Lumia 920 but I get stuck looking the background. After reinstalling it works now.
    08-04-2014 01:20 PM
  5. anon(8763253)'s Avatar
    Works fine for me

    Posted via Windows Phone Central App
    08-04-2014 01:21 PM
  6. l33tuc's Avatar
    Had exact same issue on 520... Deleted app, reinstalled... works fine now, had even backed up all my chats. :)
    08-04-2014 02:25 PM
  7. Ma Rio's Avatar
    I didn't have to update...works fine just the way it is.
    08-04-2014 02:43 PM
  8. masshuu's Avatar
    My whatsapp is broken,I doubt wasn't to uninstall and lose messages.
    08-05-2014 06:52 AM
  9. lumia720's Avatar
    My whatsapp is broken,I doubt wasn't to uninstall and lose messages.
    You actually won't be losing messages. WhatsApp created a backup every night at around 3:30AM. So, if you reinstall, you can restore almost all messages.
    08-05-2014 01:08 PM
  10. Mos Sincere's Avatar
    Man, if only I knew this was a problem with the update. My phone has been acting dodgy for a few wks and after the update I thought that was one of the issues. I was tired of it all so I just did a hard reset and have lost all my convo, now i see I may not have had to do that.

    Posted via Windows Phone Central App
    08-05-2014 01:33 PM
  11. aafa's Avatar
    Reinstall.
    yup, reinstalling fixes the issue from hanging up on the whatsapp 'splash screen'.

    don't worry about your Groups and old message history: they all get backed up and all the Groups (and settings too) re-appear after it finds your auto-saved backups, upon re-installing.
    08-05-2014 01:46 PM

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