Error 80188308 -update couldn't be completed

Swapnil Rustagi

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Mar 10, 2014
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Upon downloading WP 8.1 GDR1, it goes through the preparing for installation phase, and then shows the two updates (one being a WP 8.1 update, other one being GDR1), and when I ask it to install them, the phone reboots and even the spinning gears icon is displayed. But the phone restarts after 2-3 minutes telling me the update couldn't be completed because of error 80188308. Any ideas? I am using Lumia 620, WP 8.1 DP + Lumia Black. Have tried downloading 2 times already, same error.
 

MAHER_Central

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Jun 29, 2014
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Hey you're not the first one. There's a lot of forums about solving this problem. Microsoft said that they need time and its maybe a storage problem.
 

akaliel

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Mar 5, 2012
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Actually, they haven't addressed this issue yet. That was for 8018830f, which is a completely different problem than 80188308
 

keerthi vasan

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Apr 9, 2014
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Try a soft reset by holding down the power and volume down keys and try to install again. Try making some more space in the phone. Share if it works
 

simon sim

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Aug 4, 2014
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I tried many times , uninstalling all the app , soft reset and finally hard reset ( reset to factory )
sad to say , error (0x 80188308)

I had tweet and join wp forum to get some answer . but, no reply from Microsoft
 

adyzim

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Aug 7, 2014
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Same issue here. Tried a few times now and the gear animation runs and then within a minutes it reboots back. On Lumia 920 1.5 Gb of Ram free. Cannot find error code on MS site.
 

sameermehta2

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I don't actually understand what is the percentage of users who are using the encryption system,why not have them downgrade than to people who are not using it
 

paulinoz

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Aug 18, 2014
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Many days after this started, my 920 still gets the 80188308 error on any attempt to update.
I know MS say they are working on it, but they seem to have cleared the others but no news for the 80188308 crew. Sure its a DP, but you can't test a new version if you can't install it.
 

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