1. Swapnil Rustagi's Avatar
    Upon downloading WP 8.1 GDR1, it goes through the preparing for installation phase, and then shows the two updates (one being a WP 8.1 update, other one being GDR1), and when I ask it to install them, the phone reboots and even the spinning gears icon is displayed. But the phone restarts after 2-3 minutes telling me the update couldn't be completed because of error 80188308. Any ideas? I am using Lumia 620, WP 8.1 DP + Lumia Black. Have tried downloading 2 times already, same error.
    08-05-2014 07:01 AM
  2. MAHER_Central's Avatar
    Hey you're not the first one. There's a lot of forums about solving this problem. Microsoft said that they need time and its maybe a storage problem.
    08-05-2014 07:12 AM
  3. akaliel's Avatar
    Actually, they haven't addressed this issue yet. That was for 8018830f, which is a completely different problem than 80188308
    08-05-2014 03:19 PM
  4. Swapnil Rustagi's Avatar
    "That was for 8018830f, which is a completely different problem than 80188308"

    That's why I am worrying.
    08-06-2014 07:05 AM
  5. keerthi vasan's Avatar
    Try a soft reset by holding down the power and volume down keys and try to install again. Try making some more space in the phone. Share if it works
    08-06-2014 07:09 AM
  6. Swapnil Rustagi's Avatar
    Not willing to try the update again before a concrete fix. Hard reset is not an option.
    08-06-2014 07:24 AM
  7. AnnoDomini AnnoDomini's Avatar
    Try Update Phone Without Memory Card,Without Sim..Maybe You Will Be Lucky..These Update is global problem..Or Wait For Fix..
    08-06-2014 07:34 AM
  8. simon sim's Avatar
    I tried many times , uninstalling all the app , soft reset and finally hard reset ( reset to factory )
    sad to say , error (0x 80188308)

    I had tweet and join wp forum to get some answer . but, no reply from Microsoft
    08-06-2014 11:11 AM
  9. adyzim's Avatar
    Same issue here. Tried a few times now and the gear animation runs and then within a minutes it reboots back. On Lumia 920 1.5 Gb of Ram free. Cannot find error code on MS site.
    08-07-2014 04:22 AM
  10. grapemanca's Avatar
    I get the same error code - 80188308. I'm running a Lumia 920 (Windows Developer 8.1) with over 10 gb free.
    08-07-2014 06:25 PM
  11. Swapnil Rustagi's Avatar
    Microsoft is unable to fix this issue or what? I want WP 8.1 Update. Why can't they fix the BitLocker issue and this issue and roll-out an update?
    08-17-2014 03:36 AM
  12. sameermehta2's Avatar
    I don't actually understand what is the percentage of users who are using the encryption system,why not have them downgrade than to people who are not using it
    08-17-2014 03:55 AM
  13. paulinoz's Avatar
    Many days after this started, my 920 still gets the 80188308 error on any attempt to update.
    I know MS say they are working on it, but they seem to have cleared the others but no news for the 80188308 crew. Sure its a DP, but you can't test a new version if you can't install it.
    08-18-2014 06:42 PM
  14. Raffyv's Avatar
    Same update problem on my HTC 8X phone
    06-20-2015 05:56 AM
  15. Raffyv's Avatar
    Backed up my phone, reset it, downloaded the update and finally the update installed correctly!
    07-02-2015 11:32 PM

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