02-05-2015 11:59 AM
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  1. Connor Price's Avatar
    I was just curios to see if people are still getting the 0x80188308 while trying to update from 8.1 (dev preview) to 8.1.1. I've had this issue for the last few weeks. I've not heard anything from Microsoft regarding this issue thus far, only the fact that they've acknowledged it. I understand that they are most likely pretty close to a fix, I was just wondering if it's just certain devices that are affected, or if it was a broader spectrum. I myself have a Lumia 820.
    08-27-2014 09:00 AM
  2. SymmetryPlus's Avatar
    I'm still getting 80188308 errors when I try to update to 8.1 GDR1 and it's affecting several different models of Nokia Lumia, plus Samsung and HTC too.

    From the few official Microsoft updates I've seen, there's still no indication of how far away we are from a fix.
    Do you have information that leads you to understand they are pretty close to a fix?
    08-28-2014 04:03 AM
  3. Dimitris Fafoutis's Avatar
    i have an ativs samsung and i still get the same error
    mightyrobert likes this.
    08-28-2014 04:18 AM
  4. mightyrobert's Avatar
    Me too...It's starting to be %$$%&#
    08-28-2014 07:01 AM
  5. Mars2003's Avatar
    Yes I'm still running into this, just tried yesterday. Can't do software recovery tool either as I don't have the right version of Windows on my PCs (Vista and WinRT).
    08-28-2014 07:20 PM
  6. fmahmoodcz's Avatar
    Getting 0*80188308 error message on Samsung Ativ S, tried many time even with phone reset! I hope it resolves quickly!
    Dimitris Fafoutis likes this.
    08-29-2014 12:17 AM
  7. pedalman56's Avatar
    Still no go for my Verizon 822, with the same error message always.
    08-29-2014 03:45 PM
  8. Connor Price's Avatar
    I'm still getting 80188308 errors when I try to update to 8.1 GDR1 and it's affecting several different models of Nokia Lumia, plus Samsung and HTC too.

    From the few official Microsoft updates I've seen, there's still no indication of how far away we are from a fix.
    Do you have information that leads you to understand they are pretty close to a fix?
    Sadly, not as such. I did however reach out to Microsoft's dedicated Windows Phone twitter to see if I could get a rough idea of how they're going about it. Didn't really get much of an answer I'm afraid. Only that they were working on it, and that if I have this problem, I should add my experience to the forum post. When I said that they're most likely close to fix, I was mainly going on the time since they acknowledged the problem, and when they said they were working on it. I understand that is quite naive and ignorant, as we have no information on how complex (or non complex as the case maybe) this issue is. Just hoping for the best really Also, it's very interesting to see that it affects a variety of users in many countries and different handsets. There doesn't seem to be a particular pattern or similarity when it comes to this error.
    Last edited by Connor Price; 08-29-2014 at 05:41 PM. Reason: My inner grammar Nazi shone through..
    08-29-2014 05:38 PM
  9. Mars2003's Avatar
    It's pretty weird the seeming lack of pattern.
    08-30-2014 06:09 PM
  10. cbomb's Avatar
    I had to do a hard reset the other day to fix an unrelated issue and it also happened to fix this update error. Sooo glad because it was getting quite frustrating.
    08-31-2014 05:38 AM
  11. tboy2000's Avatar
    Hard resetting loses your game data progress on sd card right? As when you reinstall the games it doesn't read the app data already on the sd card but overwrites new data right?
    08-31-2014 11:13 PM
  12. J Tom Kinser's Avatar
    Yes. I've been getting it every few days for the last month! No resolution yet.
    09-08-2014 12:14 PM
  13. andyqkw's Avatar
    Still getting the annoying 0x80188308 error for the past month, tweets to #WinPhoneSupport and #joebelfiore were both ignored...
    Dimitris Fafoutis likes this.
    09-09-2014 02:06 AM
  14. adrian1338's Avatar
    well obviously everyone who got that error still gets it because there has not been a fix yet. I hoped WPcentral would take some action and research on that matter but well
    Dimitris Fafoutis likes this.
    09-09-2014 03:00 AM
  15. keysersoze#CB's Avatar
    I too have that error (Samsung Ativ S SGH-i8750). I have been told that a hard reset will fix the problem, but thats not working for me.
    So do you need to do a hard reset with the SIM card in the phone?
    09-09-2014 04:13 AM
  16. cocopops's Avatar
    Pretty annoying that it is still not fixed.. Make us early adopters happy and we will do the word of mouth advertising, not sure why MS doesn't understand this basic.
    09-09-2014 04:17 AM
  17. andyqkw's Avatar
    Pretty annoying that it is still not fixed..
    Worst is that MS/Joe Belfiore is not willing to communicate further on this issue.
    09-09-2014 08:20 AM
  18. hikaruwpc's Avatar
    /rant starts

    Just want to add my frustration to the thread. Every time my 925 prompts me that there is an update available for my phone, it's a sad reminder that Microsoft doesn't care much about their most enthusiastic users. It's has been more than 1 month since Joe Belfiore's "sit tight" tweet, how long more should we wait before we just bite the bullet and do the recovery thing, or even leave for other greener platforms?

    /rant over
    09-09-2014 10:20 PM
  19. Mars2003's Avatar
    I just bought a 930 and put 8.1 update 1 on it, expensive way to get past issue, but happy to have the 930 now.
    09-10-2014 01:40 PM
  20. SymmetryPlus's Avatar
    As a pessimist, I'm beginning to think that DP users affected by 80188308 who are unable or unwilling to try a hard-reset / roll-back to WP8.0, have been hung out to dry. What do you think the chances are that disabling the DP option, and just waiting for an official 8.1 GDR1 upgrade, will avoid this error?
    09-11-2014 05:15 AM
  21. adrian1338's Avatar
    Nope. will not even install Cyan for you
    09-11-2014 05:35 AM
  22. xFalk's Avatar
    Still getting the error on my 822. I'm going to reset out of Dev Preview if not fixed by the end of September or not fixed by the time Verizon releases Cyan for the 822 (whichever comes first).
    09-11-2014 08:44 AM
  23. Wig Shire's Avatar
    Yep still getting it on the Lumia 620 and not even prompting me for an update on my Lumia 920 (EE) UK... :(
    09-12-2014 03:35 AM
  24. Jay Grant1's Avatar
    Still getting same error on Samsung Ativ S. Tried update several times every day since it was available with no joy. This is not the way to keep customers, seriously thinking of going back to Android.
    09-20-2014 06:25 PM
  25. DecadeMoon's Avatar
    Yep still getting the error. I just wish I'd stop getting the update notifications though.
    Imagine if MS gave us status updates of their progress, but seeing how reluctant they are at writing detailed changelogs for their apps most of the time, I see this as wishful thinking.
    09-20-2014 07:15 PM
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