1. HTC13's Avatar
    Ever since I updated to WP8.1 Update 1, 8I noticed that my phone will freeze and the reboot. I did however notice that it only has done this when I create start screen live folders.

    I just recently removed all live folders and my phone stopped freezing and rebooting. There is another thread on this site about the HTC One M8 rebooting a lot and I I recall it shipped with WP8.1 update 1.

    I think the live folders have a bug.

    Is anyone else experiencing this?
    08-28-2014 09:16 PM
  2. aikidaves's Avatar
    Not me. 17 live folders and no issues.
    08-28-2014 10:31 PM
  3. HTC13's Avatar
    My wife and I both have a L928. We removed the folders and no issues now. Bummer because wr LOVE the live folders feature.
    08-29-2014 09:16 AM
  4. xrs22's Avatar
    Mine was doing the same when I had my 928. I jumped on the icon and have the actual live folders and no probs. If its the app I think your talking about then that was the problem or were you able to hold and drag onto another app till it made the folder?
    08-29-2014 09:22 AM
  5. HTC13's Avatar
    I am not sure if a specific app caused the problem within a folder as the phone randomly froze and rebooted with no specific apps involved. But now that I removed the folders no more freezes or reboots.
    08-30-2014 09:51 AM
  6. HTC13's Avatar
    Almost one month later after NOT using the live folders and still NOT having phone freezes or random reboots. Those live folders are the culprit! I am running developers preview so dont have the cyan firmware update. Perhaps that is a missing piece to the puzzle????
    09-22-2014 03:05 PM
  7. herbertsnow's Avatar
    Running 8.1 developers preview caused my phone to reboot also. Developers preview just make the phone too buggy.
    09-24-2014 11:36 PM
  8. plasmid_uk's Avatar
    You clearly misunderstand. The Cyan update is called Lumia Cyan and it's only for Nokia phones. It's a firmware update which works in conjunction with the OS update (8.1.1)
    09-25-2014 05:02 PM
  9. HTC13's Avatar
    I have the Lumia 928 on Verizon. I can't get the cyan update yet. I am on latest DP and the live folders just cause reboots. So am wondering if i had the cyan update with DP 8.1.1 would that help.
    11-10-2014 07:44 PM

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