1. Coolknight1968's Avatar
    I just noticed that I can save Word and Excel files to my phone, but not Pdf files. Now what files can I actually save to my phone, why can't I save PDF files? Trying to understand the logic...or absence of logic.
    04-01-2015 04:09 PM
  2. gpobernardo's Avatar
    I just noticed that I can save Word and Excel files to my phone, but not Pdf files. Now what files can I actually save to my phone, why can't I save PDF files? Trying to understand the logic...or absence of logic.
    That's strange; I could save .pdf files into my phone from email attachments without problems. Make sure that you have an app that can read .pdf files installed on your phone. I personally prefer Adobe Reader, out of habit.
    Laura Knotek likes this.
    04-01-2015 04:50 PM
  3. dgr_874's Avatar
    I just noticed that I can save Word and Excel files to my phone, but not Pdf files. Now what files can I actually save to my phone, why can't I save PDF files? Trying to understand the logic...or absence of logic.
    The best way to save a PDF from an email is to use the phones browser. Open outlook.com, sign in and select the email. Then tap on the PDF attachment and it should then give you the option to download it to your phone.

    I have no idea how gpobernardo saves it through Reader. Hopefully he can let us know. I have been trying to save pdf attachments for two years and that's the easiest way I have found.
    Laura Knotek likes this.
    04-01-2015 08:37 PM
  4. gpobernardo's Avatar
    The best way to save a PDF from an email is to use the phones browser. Open outlook.com, sign in and select the email. Then tap on the PDF attachment and it should then give you the option to download it to your phone.

    I have no idea how gpobernardo saves it through Reader. Hopefully he can let us know. I have been trying to save pdf attachments for two years and that's the easiest way I have found.
    Clarification: I don't save .pdf attachments through Reader. However, having Reader installed might add the ".pdf" file format to the list of files that the phone will actually download.

    Here's what I do:
    1. Open my Email account (one of those set up in email + accounts). No need for phone browser.
    2. Open email that contains attachment (.pdf in this case).
    3. Tap on the blank sheet of paper icon; download begins as a result; blank sheet of paper becomes the familiar Adobe Reader file icon.
    4. Tap on the attachment again to open the file; this launches Reader.
    Laura Knotek likes this.
    04-03-2015 02:43 PM
  5. dgr_874's Avatar
    Clarification: I don't save .pdf attachments through Reader. However, having Reader installed might add the ".pdf" file format to the list of files that the phone will actually download.

    Here's what I do:
    1. Open my Email account (one of those set up in email + accounts). No need for phone browser.
    2. Open email that contains attachment (.pdf in this case).
    3. Tap on the blank sheet of paper icon; download begins as a result; blank sheet of paper becomes the familiar Adobe Reader file icon.
    4. Tap on the attachment again to open the file; this launches Reader.
    Using this method does not actually save the file to your phone. It only opens it from the email so you can read it. My method actually saves the file to the phone.
    Laura Knotek likes this.
    04-03-2015 03:20 PM
  6. gpobernardo's Avatar
    Using this method does not actually save the file to your phone. It only opens it from the email so you can read it. My method actually saves the file to the phone.
    At this point, there would be some ambiguity (on WP's part) because why would it say "download" if it doesn't mean that it would be downloaded to the device? And after this "download" process I could access the file even if I'm offline (which means it has to be saved somewhere in my phone). On the other side of the ambiguity, the file that was downloaded in this manner won't be found in the Downloads folder (where it should be if it was downloaded).

    Nonetheless, this is what I use. Whichever works works.
    Laura Knotek likes this.
    04-03-2015 03:26 PM

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