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08-21-2015 01:50 AM
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  1. Ambious's Avatar
    Any app I try to install from the Beta store doesn't install, the button just becomes blank and nothing else happens.
    And I REALLY want to try the new office previews.
    Anyone had this issue?
    (edit: solved, see below)
    Last edited by Ambious; 02-06-2015 at 09:48 AM.
    02-04-2015 10:44 AM
  2. someone2639's Avatar
    The beta has no such functionality yet. Use the normal Store.

    Well, the normal store doesn't have it, I suppose.
    Last edited by someone2639; 02-04-2015 at 11:01 AM.
    02-04-2015 10:49 AM
  3. kvikklunsj's Avatar
    I have the same problem.
    02-04-2015 11:25 AM
  4. VladCarlsson's Avatar
    I got the same problem, since I installed it. I even tried to reinstall by completely formatting my HDD. I also tried using another Outlook account. Nothing helps...

    I'm on the United States region... I tried other regions but it won't work at all.
    02-04-2015 02:43 PM
  5. josipogo's Avatar
    Same, trying to install word, excell... Nothing.
    02-04-2015 02:48 PM
  6. Ambious's Avatar
    Now that we've confirmed it's a recurring issue, what should we try to solve it?
    02-04-2015 02:58 PM
  7. someone2639's Avatar
    Well, you can safely ignore my previous post, because I installed Office Preview just fine. Try the links from the app instead of Store Search
    02-04-2015 03:00 PM
  8. VladCarlsson's Avatar
    Store (Beta) won't install any app, not only the Office Preview. I won't install anything that's available on it :D
    02-04-2015 03:19 PM
  9. RichardBurt's Avatar
    The beta store works for me, new apps downloaded and am a happy bunny.
    02-04-2015 03:20 PM
  10. someone2639's Avatar
    The beta store works for me, new apps downloaded and am a happy bunny.
    . () ()
    (- _ -)
    (() (()
    Close enough
    azcruz likes this.
    02-04-2015 03:24 PM
  11. Ambious's Avatar
    Well, you can safely ignore my previous post, because I installed Office Preview just fine. Try the links from the app instead of Store Search
    I did, once I click the link it opens it in the beta store.
    Maybe I'll try changing default behavior.
    02-04-2015 04:03 PM
  12. Giffdev's Avatar
    Please see this thread about the windows store in JTP :)

    store (beta) on windows 10 - Microsoft Community
    02-04-2015 04:05 PM
  13. VladCarlsson's Avatar
    Please see this thread about the windows store in JTP :)
    That doesn't help at all... The troubleshooter fails to fix it. Also, the Office apps can't be installed from the Green tiled Store.
    02-04-2015 04:49 PM
  14. Giffdev's Avatar
    the office apps are currently having a few issues installing, it should be resolved soon

    The next chapter of Office on Windows - Office Blogs
    02-04-2015 05:40 PM
  15. azcruz's Avatar
    Any app I try to install from the Beta store doesn't install, the button just becomes blank and nothing else happens.
    And I REALLY want to try the new office previews.
    Anyone had this issue?
    I just installed Excel, PowerPoint, and Word previews - from the Beta Store. Have you installed the latest Windows 10 updates (and reboot) yet?
    02-04-2015 06:57 PM
  16. Ambious's Avatar
    I have
    02-04-2015 07:15 PM
  17. twitah's Avatar
    I can't install anything from the grey Store (Beta). I've tried it in my tablet and laptop with different account, region, language, installed all updates, and even proxy still won't allow me to install any apps. After I press install button, it become unable/grey out.
    02-05-2015 04:13 PM
  18. Ambious's Avatar
    Found the solution for me.
    It ended up being the "Format" field under the "Regional" settings.

    Doesn't matter that my primary language, display language, and even over-ride system language are all English, the Beta Store looks at the "Format" field. This one:

    filedownloadhandler.png

    If it's not set to "English (United States)" the beta store will not function correctly!
    Once I changed that to "English (United States)", closed and reopened the store - everything started working smoothly.
    Changed it back to "Hebrew" as it was before - store stopped working - install button became unresponsive.

    I found this via the windows event viewer, where I found this error:

    DownloadUrl failed - 404 for https://displaycatalog.md.mp.microso...sTemplate=Full
    Function: DownloadUrl
    Source: The parameter is incorrect. (enduser\windowsupdate\client\installagent\dll\httphelpers.cpp)

    So I realized it had to be picking up the "He-IL" string from somewhere, and the only place I had it set was the "Format" field above (which usually doesn't affect apps)

    Not sure about other regional settings (As I have them all set on English (United States) already) but you might wanna look into those settings if you're still having issues.
    azcruz, twitah, josipogo and 1 others like this.
    02-05-2015 04:31 PM
  19. twitah's Avatar
    Thankyou Ambious! Your solution confirmed working by me. I can now finally install any apps from store beta.
    02-05-2015 05:25 PM
  20. azcruz's Avatar
    I was hoping it would solve my other apps problems, weird because I've installed the Universal Office apps, but not able to update these-
    appsupdateerror.png
    02-05-2015 08:13 PM
  21. GE36's Avatar
    Thank you! I really appreciate it. :-)
    02-06-2015 01:13 AM
  22. Ambious's Avatar
    @azcruz
    Yeah, I'm afraid it's not the exact problem we were having so the solution is probably not gonna do much.
    The solution I stated solves the problem of "clicking on install and nothing happens" (it wouldn't even queue).
    In your case - it does queue but gives out error, and I'm afraid I know nothing about that (and I doubt it has anything to do with regional settings anyway, probably best to hunt the event viewer for more details).
    Sorry m8.
    azcruz likes this.
    02-06-2015 09:46 AM
  23. Wevenhuis's Avatar
    I have had some mixed successful results with using the beta store. But the "original" store app (green one) is generally more stable. Using windows 10 9926 on a surface pro.
    02-06-2015 04:26 PM
  24. Abubakar Shaibu's Avatar
    Windows update doesn't update. Can't download anything from both store even though I can see urns from the store. I have reinstall windows 10 TP in 2 occasions but the problem keeps recurring. Any help?
    02-08-2015 06:50 AM
  25. Nicholas Diaz's Avatar
    I think I found the answer it worked for me could not get Beta Store to install in cmd prompt as admin I type in the cmd dism /online /cleanup-image /startcomponentcleanup it worked like a charm my Beta Store is working great I hope it helps have a great day
    02-28-2015 01:37 PM
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