09-21-2015 11:12 AM
39 12
tools
  1. Cezar-Andrei Pufu's Avatar
    So I`ve upgraded my Lumia 930 to Win 10 M yesterday and while basic apps were working, it would not connect to my Live account, neither on cellular data not through wifi. So I thought, like you did, to make a factory reset (thought that maybe it would clean up some of the old apps that appeared in duplicate (the so called legacy ones).
    After the reset the phone would not start at all. Through the basic setup it would not connect to the Live account and even if I skipped the login; it configured the phone but it got stuck on a black screen , saying that it`s loading. And nothing happens . I`ve let it load for 2 hours now so I`m sure it`s not normal.
    My advice is then to not factory reset your phone on a TP build
    06-17-2015 01:50 AM
  2. Francisco Teixeira's Avatar
    I am having exactly the same issue, updated yesterday on my L930 from WP 8.1 GDR2 into Windows 10 Mobile Insider Preview 10136. Today I decided to hard reset the phone to try it for more responsiveness. Unfortunately after the configuration wizard, after setting all the apps, it keeps "Loading" indefinitely. I can access Settings, and even Apps that are accessible from Settings (Store), but no matter what I don't see the Start Screen nor the App List.

    Restarting the phone won't even connect it to network (I need to go through Settings and Phone for the SIM prompt to be shown).

    Trying one last hard reset (with hardware keys) and if it doesn't work I will revert to WP 8.1 and upgrade into W10 again.
    06-17-2015 05:47 AM
  3. romant56's Avatar
    I just updated last night and immediately did a factory reset after 10 finally loaded. It worked great and the phone is awesome now. Verizon OneM8.
    06-17-2015 06:42 AM
  4. jason hendry1's Avatar
    so pretty much what Microsoft was telling people to do all along?
    06-17-2015 10:43 AM
  5. jason hendry1's Avatar
    I updated my lumia 930 to 10 from 8.1. Its definatly less stable for me well a lot more issues that 1080 had. I was expecting a inbox for all my emailes to go into but still not implemented. Ive had the odd phone call buttons become unresponsive so I couldn't hang up and had to restart phone. Donmt get me wrong theres a lot I'm likeing but its certainly not a stable version. I have 7 apps from extras and info, touch, and about 6 other app wise downloads that just wont download and install. Strangely yesterday I didn't and couldn't get music working. Turns out the music download was either failing to download and or install, same thing as these 7 other apps. Music is working now. Photo album is shockingly bad, is it that hard to show all my folders from one drive or even whats app lol. I know Facebook albums are gone and I'm gona miss them too. Defiantly not a day to day version for the 930.
    06-17-2015 10:50 AM
  6. michail71's Avatar
    The phone updates like crazy after a reset. I'm wondering if many of the reported slowness and missing items could be related to the phone just getting backlogged with syncing and app updates? Mine dropped WiFi settings too which prolonged the post install agony. The Beta Store is a little fussy also.

    A reset will result in fewer apps from getting updated perhaps.

    IMHO, iOS does a much nicer job restoring.

    If we could skip the update and load directly from the recovery tool things would be much smoother but this process needs testing. They must do that at MS or they'd spend all day getting each build installed and working.
    06-17-2015 11:46 AM
  7. PepperdotNet's Avatar
    If we could skip the update and load directly from the recovery tool things would be much smoother but this process needs testing. They must do that at MS or they'd spend all day getting each build installed and working.
    If I had to guess, I'd say that probably Microsoft engineers have a firmware/OS bundle for each specific device they use for testing, and load it with a flash tool.
    06-17-2015 02:17 PM
  8. andyqkw's Avatar
    So I`ve upgraded my Lumia 930 to Win 10 M yesterday and whilebasic apps were working, it would not connect to my Live account, neither oncellular data not through wifi. So I thought, like you did, to make a factoryreset (thought that maybe it would clean up some of the old apps that appearedin duplicate (the so called legacy ones).
    After the reset the phone would not start at all. Through the basic setup itwould not connect to the Live account and even if I skipped the login; itconfigured the phone but it got stuck on a black screen , saying that it`sloading. And nothing happens . I`ve let it load for 2 hours now so I`m sureit`s not normal.
    My advice is then to not factory reset your phone on a TP build
    ~
    I am having exactly the same issue, updatedyesterday on my L930 from WP 8.1 GDR2 into Windows 10 Mobile Insider Preview10136. Today I decided to hard reset the phone to try it for moreresponsiveness. Unfortunately after the configuration wizard, after setting allthe apps, it keeps "Loading" indefinitely. I can access Settings, andeven Apps that are accessible from Settings (Store), but no matter what I don'tsee the Start Screen nor the App List.

    Restarting the phone won't even connect it to network (I need to go throughSettings and Phone for the SIM prompt to be shown).

    Trying one last hard reset (with hardware keys) and if it doesn't work I willrevert to WP 8.1 and upgrade into W10 again.


    Same thing happens to me as well, Ive hard reset my device twice and both weldthe same results, endless Loading. Guess this issue is isolated to Lumia 930only.


    Ivetweeted Gabe Aul about this issue, but he did not get back to me and it hasgone unanswered for more than a day.
    06-17-2015 08:54 PM
  9. bboogaerts's Avatar
    Well last night I decided to Try Win10 on my Lumia 1020 and so far it sucks. I lost all ability to send Txt as well as use data. It won't let me use wifi either.. I'm Resting it rn so hopefully it decides to work again. How would i rest back to 8?
    07-03-2015 12:27 PM
  10. Faizan Ahmad2's Avatar
    my lumia 520 build 10166 after hard reset it can not restart, it just shows wheels rotating and at end ot gives a "sad" no no chi message error
    . Help me..
    07-27-2015 09:18 AM
  11. sai swaroop patro's Avatar
    my lumia 520 build 10166 after hard reset it can not restart, it just shows wheels rotating and at end ot gives a "sad" no no chi message error
    . Help me..
    U might have reset ur phone when the battery is less than 40% . The only way to get ur phone to life is to use recovery tool
    07-27-2015 09:24 AM
  12. Wai Kong Pang's Avatar
    I do not have data to recover, because it is not my main phone.
    Well, I use the Windows Phone Recovery Tool, roll back to WP 8.1 U2 then updated again to WP 10 TP2 and following installation guide from post 10.

    crismo
    How do you perform the roll back? I have a Lumia 920 installed Windows 10 insider preview. And ever since that all he'll break loose. I can't perform roll back and I can further update to newer built... and now the phone is close to unusable...

    Posted from my Samsung Galaxy S6
    08-27-2015 01:14 AM
  13. Nicolas MAHE's Avatar
    Suite a l amise jour un peu rapide de mon lumia 920 de 8.1 vers 10, je me suis retrouv avec un tlphone n'ayant plus la possibilit que de passer des appels et en recevoir. Oui, un tlphone :)
    Plus de Wifi, plus de 3g encore moins de 4g
    plus de sms, bref, panique bord.
    En lisant vos post, car je souhaitait revenir au 8.1, j'ai reinitialis le tel.
    J'ai rentr mon id microsoft et l, miracle de la technologie, tout semble tre revenu la normale. Mais appli sont en cours de mise jour / reinstal, mes contacts reveunus, les photos revenues, bref, le bonheur (si on peut parler de bonheur dans ce cas) ou, du moins, gros soulagement.
    Merci donc pour vos bons conseils, je vais pouvoir evaluer la puissance de ce fameux WP10
    09-18-2015 07:41 AM
  14. Stefan V1's Avatar
    Many engineers working as an extended hand Apple and Google.
    09-21-2015 11:12 AM
39 12

Similar Threads

  1. Why am I not able to turnoff wifi on Windows 10 technical preview for my Lumia 630?
    By Snooky Raahul in forum Windows 10 Mobile Insider Preview
    Replies: 5
    Last Post: 02-16-2015, 10:03 PM
  2. Install Windows 10 in a device blocked to an operator
    By Manuel Jorge in forum Windows 10 Mobile Insider Preview
    Replies: 2
    Last Post: 02-13-2015, 11:15 AM
  3. Why does mobile data keep turning itself on?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 02-13-2015, 05:27 AM
  4. How do I get my show numbers working again (Windows 10)?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 02-13-2015, 04:21 AM
  5. Does anyone get the Bluetooth keyboard work with Windows 10 preview yet?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 02-13-2015, 04:16 AM
LINK TO POST COPIED TO CLIPBOARD